Privacy Policy

Welcome to Wordyz ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our daily word puzzle game. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

1.1 Information You Provide

• Account Information: When you create an account, we collect your email address, display name, and authentication credentials (encrypted).
• Profile Data: Optional profile information you choose to provide.
• Communications: If you contact us for support, we collect the content of your messages.

1.2 Information Collected Automatically

• Game Data: Your game statistics, scores, streaks, puzzle completion history, and guess history stored in Cloud Firestore.
• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Usage Data: How you interact with the app, features used, time spent, and navigation patterns via Firebase Analytics.
• Crash Data: App crash reports and diagnostic information via Firebase Crashlytics to improve stability.
• Log Data: IP address, browser type, access times, and pages viewed.
• Local Storage: Game preferences and cached data stored locally on your device.
• Push Notification Tokens: Device tokens for sending game reminders and updates via Firebase Cloud Messaging.

1.3 Information from Third Parties

• Social Login: If you sign in with Google or Apple, we receive your name and email from those services.
• Advertising Partners: We may receive anonymized data from ad networks to measure ad effectiveness.

2. How We Use Your Information

• Provide Services: Deliver the game, save your progress, and sync across devices.
• Personalization: Customize your experience and provide relevant content.
• Analytics: Understand usage patterns to improve our game.
• Advertising: Display relevant ads (for free tier users).
• Communications: Send important updates, security alerts, and optional marketing (with your consent).
• Safety: Detect and prevent fraud, abuse, and security issues.
• Legal Compliance: Comply with applicable laws and regulations.

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third parties who help us operate our services (e.g., cloud hosting, analytics).
• Advertising Partners: To show relevant ads (anonymized data only).
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Legal Basis for Processing (GDPR)

If you are in the EU/EEA, we process your data based on:

• Contract: To provide you with the game service you signed up for.
• Legitimate Interests: To improve our services, prevent fraud, and ensure security.
• Consent: For personalized advertising and optional marketing communications.
• Legal Obligation: To comply with applicable laws and regulations.

5. Advertising and Your Choices

Free-tier users see ads powered by Google AdMob. You can:

• Upgrade to Premium: Remove all ads with an in-app purchase.
• Limit Ad Tracking: Use your device's privacy settings to limit personalized ads.
• iOS: Settings → Privacy → Tracking → Disable "Allow Apps to Request to Track"
• Android: Settings → Privacy → Ads → Opt out of Ads Personalization

6. Children's Privacy

Wordyz is not intended for children under 13 (or applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

7. Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Third-Party Services

Our app integrates with the following third-party services. Each has their own privacy policy:

9.1 Firebase Services (Google)

• Firebase Authentication: Secure user login and account management.
• Cloud Firestore: Cloud database for game data and user progress.
• Firebase Analytics: Usage analytics to improve the app.
• Firebase Crashlytics: Crash reporting and diagnostics.
• Firebase Cloud Messaging: Push notifications for game reminders.
• Firebase Remote Config: App configuration management.
• Firebase App Check: Security and fraud prevention.
• Cloud Functions: Server-side game logic and data processing.

Privacy Policy: firebase.google.com/support/privacy

9.2 Advertising

• Google AdMob: Displays ads to free-tier users. May collect device identifiers and usage data for personalized advertising.

Privacy Policy: policies.google.com/privacy

9.3 Authentication Providers

• Google Sign-In: Allows login with your Google account.
• Sign in with Apple: Allows login with your Apple ID.

9.4 Payment Processing

• Apple App Store / Google Play: In-app purchases are processed through platform payment systems. We do not store your payment details.

10. Push Notifications

We use Firebase Cloud Messaging to send you:

• Daily puzzle reminders
• Streak maintenance alerts
• New feature announcements
• Important service updates

You can disable push notifications at any time through your device settings or within the app.

11. Cookies and Tracking (Web)

When you use Wordyz on the web (wordyz.com), we may use:

• Essential Cookies: Required for authentication and basic functionality.
• Analytics Cookies: Help us understand how you use the website.
• Advertising Cookies: Used by AdMob to show relevant ads.

You can control cookies through your browser settings.

12. Your Privacy Rights

12.1 GDPR Rights (European Union)

If you are in the EU/EEA, you have the right to:

• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate personal data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Data Portability: Receive your data in a machine-readable format.
• Restriction: Limit how we process your data.
• Object: Object to processing for direct marketing.
• Withdraw Consent: Withdraw consent at any time where processing is based on consent.

12.2 CCPA Rights (California)

If you are a California resident, you have the right to:

• Know: What personal information we collect and how it's used.
• Delete: Request deletion of your personal information.
• Opt-Out: Opt out of the "sale" of personal information (we do not sell your data).
• Non-Discrimination: Not be discriminated against for exercising your rights.

12.3 How to Exercise Your Rights

You can exercise these rights by:

• In-App: Go to Settings → Privacy → "Export My Data" or "Delete My Account"
• Email: Contact support@wordyz.com

We will respond to requests within 30 days (or as required by applicable law).

13. iOS App Tracking Transparency

On iOS 14.5 and later, we request your permission before tracking your activity across other companies' apps and websites for advertising purposes. You can change this permission at any time in your device's Settings → Privacy → Tracking.

14. Data Retention

We retain your data as follows:

• Account Data: Until you delete your account.
• Game History: Until you delete your account.
• Analytics Data: 14 months (Firebase Analytics default).
• Crash Reports: 90 days.
• Deletion Logs: 3 years (for legal compliance).

15. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy in the app
• Updating the "Last updated" date at the top
• Sending a push notification for significant changes